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Providing the highest grade LED lighting solutions & making quality more affordable
Since 2008, HTM Lighting has focused on being a customer-centric company that positions itself as a value added and trusted partner in innovative lighting design systems and technology.
In addition to the supply & distribution of high-grade LED products, HTM Lighting is also a manufacturer of top-quality Gooseneck Lighting fixtures, including our LED-Integrated RLM Lighting Fixtures, as well as commercial outdoor sign lighting, industrial LED bulbs, and many more products.
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Not only do you folks make a quality product that we expect to be lighting our home long after I’m gone but, you’ve quickly shown your dedication to Service / Support and a commitment to Customer Sati... sfaction that’s becoming a lost art.. …It’s a GREAT recipe for success – keep up the impressive job y’all do!!! Read More
Dan D.2021-24-AugToday I one of the most exceptional customer service experiences ever. I have worked in customer service for Hilton and currently for SkyWest Airlines representing United and Delta regionally. My ... experience today was absolutely one of the best I have ever had. I simply called to let HTM know that we were missing one of the three boxes we should have received. I was asked for the Order number and was immediately told that the 3rd box was still in route. We ended the call and shortly after the agent called me back. He was concerned that we might have ordered the wrong item and wanted to make sure we knew we would be bypassing the ballast. He was being proactive, he by no means needing to go above and beyond, BUT he did and it was a defiantly recognized. We hung up and I was wishing I had gotten his name due to the impression he left. Since I had not I went to the website for HTM Lighting to get a number or email to write about the experience. I was greeted with a chat box where I was experiencing some trouble due to the browser I was using but finally got rolling. The agent in the chat profusely apologized for the trouble I was having. I went on to explain my purpose for contacting them. Visitor 60923610: my whole purpose for contacting you is I want to get word to someone in charge that you customer service is exceptional. Visitor 60923610: I wish I remembered whom I talked with a few moments ago Michael T: Thank you! Is this Dwayne? WOW !!! again I was impressed he remembered my name and used it. This type of customer service is amazing and I could not let it go unmentioned. I will tell everyone about this experience and refer them you way. Thanks Michael T, know your making a difference for the company you represent. Read More
This is a quality light fixture. We are very impressed. I also own an electrical contracting firm and will keep you in mind when we need fixtures.
Randall S.2022-22-SepEver open a lighting package encased in degrading styrofoam and your first thought was how to contain the snow of statically charged particles vs excitement over what’s in-the-box? This was NOT the re... ality with the Tampa based company providing these well-made warehouse lights. Hardly. Great customer service, product detail well-explained, beautifully packed for shipping w/o damage and six days earlier arriving than the initial forecast. Opening the box was like getting something from a friend-really thoughtfully packed for the trip. And the warehouse light is so much nicer than the price would lead one to anticipate. Can’t wait to mount them this weekend. So very pleased with the appearance; frankly, with the entire process. Ask any question and you’ll have an answer promptly. Well done! Read More
Pend O.2021-12-NovMichael hello, Hope all is well!! I wanted to say thank you for your help with the lighting fixtures you sent my way recently!! This project seemed to be one of those deals that had a hidden challe... nge almost every day towards the end. Establishing the fixtures that I needed at a reasonable rate was one of them. I have another project coming up that should have lighting involved. I will contact you for this job when the time is right!! Read More
Matthias K2021-29-AugNot only do you folks make a quality product that we expect to be lighting our home long after I’m gone but, you’ve quickly shown your dedication to Service / Support and a commitment to Customer Sati... sfaction that’s becoming a lost art.. …It’s a GREAT recipe for success – keep up the impressive job y’all do!!! Read More
Dan D.2021-24-AugToday I one of the most exceptional customer service experiences ever. I have worked in customer service for Hilton and currently for SkyWest Airlines representing United and Delta regionally. My ... experience today was absolutely one of the best I have ever had. I simply called to let HTM know that we were missing one of the three boxes we should have received. I was asked for the Order number and was immediately told that the 3rd box was still in route. We ended the call and shortly after the agent called me back. He was concerned that we might have ordered the wrong item and wanted to make sure we knew we would be bypassing the ballast. He was being proactive, he by no means needing to go above and beyond, BUT he did and it was a defiantly recognized. We hung up and I was wishing I had gotten his name due to the impression he left. Since I had not I went to the website for HTM Lighting to get a number or email to write about the experience. I was greeted with a chat box where I was experiencing some trouble due to the browser I was using but finally got rolling. The agent in the chat profusely apologized for the trouble I was having. I went on to explain my purpose for contacting them. Visitor 60923610: my whole purpose for contacting you is I want to get word to someone in charge that you customer service is exceptional. Visitor 60923610: I wish I remembered whom I talked with a few moments ago Michael T: Thank you! Is this Dwayne? WOW !!! again I was impressed he remembered my name and used it. This type of customer service is amazing and I could not let it go unmentioned. I will tell everyone about this experience and refer them you way. Thanks Michael T, know your making a difference for the company you represent. Read More
This is a quality light fixture. We are very impressed. I also own an electrical contracting firm and will keep you in mind when we need fixtures.
Randall S.2022-22-Sep